|
Returns
Policy
Return of
goods
We operate a
"no-quibbles"
guarantee,
which means
that if for
any reason
you are
unhappy with
your
purchase,
simply
return it to
us in its
original
condition
within 14
days from
date of
invoice. We
will issue a
full refund
for the
price you
paid for the
item.
If the
return is
due to an
error we
have made we
will gladly
refund the
delivery
charges.
Please see
contact
details
below for
advice.
If the item
is either
faulty or
damaged
please
contact our
Returns team
who will
arrange for
a
replacement
or refund:
Tel:
01746 769750
To return an
item, please
use our
returns form.
Please pack
the item
securely,
enclosing
the
completed
form on the
bottom of
the
compliment
slip.
Please
ensure that
the goods
are returned
in their
original
condition.
For your own
protection
we recommend
that you use
a
recorded-delivery
service.
This returns
policy does
not affect
your
statutory
rights.
We will
reimburse
you in full
(minus a
£5.00
handling
fee) on
receipt of
the returned
goods in our
warehouse.
You will,
however, be
responsible
for the
costs of
returning
the goods to
us (unless
these goods
are faulty
or have been
delivered by
us in
error). |
